Видео ютуба по тегу Customer Experience Professionals Association

What is a CX Professional?

Life as a Certified Customer Experience Professional (CCXP)

3 Keys to an Effective CX Strategy

Customer Experience vs Customer Service with CXPA

What is customer experience (CX)?

Customer Experience Strategy 101: How To Achieve Scalable CX Success

1. Why should you go for your CCXP?

CXPA Promotional Video

What is a Certified Customer Experience Professional (CCXP)?

CXPA Livestream--Storytelling and Storytellers: A Conversation with InMoment

Bruce Temkin on CCXP - 2014

Live with CXPA: Moving Beyond Surveys to Achieve Customer Insight Balance

From Customer Experience to Human Experience

CXPA's Topic Guide: CX Metrics

Career Advice from CXPA's Recognized Training Providers: Rajat Chawla, CCXP

Live with CXPA: Growing Your CX Career in Asia

CCXP - the process to become a CCXP (Certified Customer Experience Professional

CXPA Live--A Conversation with Chief Customer Officer Todd Unger of the American Medical Association

Learn all about the CCXP (Certified Customer Experience Professional) accreditation.